CUSTOMER CARE
At ReLuxe Rack, we are committed to providing exceptional customer service. Our knowledgeable support team is always ready to assist you with any questions or concerns you may have about our products or services. Whether you need help with finding the perfect item or have questions about your order, we are here to help. Contact us through our website chat, email, or phone, and we will get back to you as soon as possible.
If you have any questions, comments, or concerns, please do not hesitate to contact us. We value your feedback and strive to provide the best customer service possible. You can reach us by email at info@reluxerack.com or by phone at 123-456-7890. We are available Monday through Friday, from 9am to 5pm EST.
RETURNS
At ReLuxe Rack, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer hassle-free returns. Please contact our customer service team for more details.
FAQ
Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping fees and delivery times may vary depending on your location. Please contact us for more information. How do I return an item? To initiate a return, please contact our customer service team within 30 days of receiving your order. We will provide you with a return label and instructions on how to return your item. What is your return policy? We accept returns on most items within 30 days of delivery. Please note that some items, such as personalized or custom-made products, may not be eligible for return. For more information, please read our full return policy.
How do I track my order? Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website. How can I contact your couriers? If you have any questions about your delivery, please contact our customer service team. We will be happy to help you track your package or resolve any issues you may have. What are your delivery options? We offer standard and express shipping options for domestic and international orders. Shipping fees and delivery times may vary depending on your location. Please contact us for more information.